Request a Refund
Submit your refund request below and our team will review it within 1 business day.
Refund Eligibility at a Glance
| Stage at Cancellation | Service Fee Refund | Government Fee Refund |
|---|---|---|
| Within 1 hour of payment | 100% | 100% |
| After 1 hour, within 3 days of payment — before we submit to the UK government | 50% | 100% |
| More than 3 days after payment — before we submit to the UK government | 0% | 100% |
| After we submit your application to the UK government | 0% | 0% |
For full details, see our Refund Policy.
Refund Request Form
Please fill in the details below. All fields marked with * are required.
Prefer email? You can also request a refund by emailing contact@visaportal.online with your application reference number and reason for the request.